Faqs / What is your return policy?

All sales carry a 20 day return policy. If an item is not satisfactory or not what you expected it can be returned for a full refund (less shipping fees). If the item is found to be defective, you will receive a direct exchange, suitable replacement (if item has become discontinued or unavailable), a repair, or in-house credit at the discretion of CineShark.

Please note that the following items are not refundable for any reason: Shipping and handling charges, rush processing charges, processing charges, or other fees imposed on an order.

CineShark reserves the right to charge a restocking fee for merchandise returned in less than acceptable condition.

A Return Merchandise Authorization (RMA) number must be obtained from CineShark prior to returning any merchandise. Any product returned to CineShark without an RMA number will be returned to the customer at the customer’s expense and no credit will be issued.

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