STANDARD RETURN POLICY:
All sales carry a 20 day return policy. If an item is not satisfactory or not what you expected it can be returned for a full refund (less shipping fees). If the item is found to be defective, you will receive a direct exchange, suitable replacement (if item has become discontinued or unavailable), a repair, or in-house credit at the discretion of CineShark.
Please note that the following items are not refundable for any reason: Shipping and handling charges, rush processing charges, processing charges, or other fees imposed on an order.
CineShark reserves the right to charge a restocking fee for merchandise returned in less than acceptable condition.
A Return Merchandise Authorization (RMA) number must be obtained from CineShark prior to returning any merchandise. Any product returned to CineShark without an RMA number will be returned to the customer at the customer’s expense and no credit will be issued.
All returns must be shipped freight prepaid with the RMA number displayed on the outside of the shipping box. CineShark WILL NOT ISSUE CALL TAGS FOR ANY REASON WHATSOEVER. For your own protection, we suggest shipping all returns fully insured and via traceable carrier. We will not be held responsible for items damaged or lost in transit to us.
All returns will be credited based on the price paid on the invoice, less any restocking fees.
All returns must include a copy of the CineShark invoice, and a letter explaining the reason for return.
All non-defective returns must be in new, re-sellable condition with all original unmarked packaging, accessories, manuals and unmarked warranty cards. Items showing signs of use will NOT be accepted for credit.
CineShark reserves the right to have defective merchandise exchanged for replacement or repair.
Please allow up to 14 business days for CineShark to process and credit a return. Actual time for credit to appear on bank card will vary from bank to bank. A site credit can be issued in lieu of cash refunds. Re-stock fees will still apply to site credit refunds.
This is the web site of CineShark.com
Our postal address is:
8200 E 34 Cir N
Wichita, KS 67226
We can be reached via e-mail at help__at__cineshark.com (note: email masked for anti-spam measures)
For each visitor to our Web page, our Web server automatically recognizes only the consumer’s domain name, but not the e-mail address (where possible).
We collect only the domain name, but not the e-mail address of visitors to our Web page, the e-mail addresses of those who post messages to our bulletin board, the e-mail addresses of those who communicate with us via e-mail, the e-mail addresses of those who make postings to our chat areas, aggregate information on what pages consumers access or visit, user-specific information on what pages consumers access or visit, information volunteered by the consumer, such as survey information and/or site registrations, name and address, telephone number.
The information we collect is used for internal review and to improve the content of our Web page .
If you do not want to receive e-mail from us in the future, please let us know by sending us e-mail at the above address.
If you supply us with your postal address on-line you will only receive the information for which you provided us your address.
With respect to Ad Servers: We do NOT partner with or have special relationships with any ad server companies.
From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will post the policy changes to our Web site to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check back at our Web site periodically.
Upon request we provide site visitors with access to contact information (e.g., name, address, phone number) that we maintain about them.
Consumers can have this information corrected by sending us e-mail at the above address.
With respect to security: We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site. No financial information is stored in any form.
If you feel that this site is not following its stated information policy, you may contact us at the above addresses or email.